Japan's Resignation Services: An Interesting Trend for Employees

Have you ever wanted to leave your job but found it hard to bring up with your boss?

In today’s newsletter, we’re going to explore an intriguing trend in Japan’s job market: 退職代行 (Taishoku Daikou), or "resignation services."

While this might sound unusual, it’s gaining popularity and has become a unique part of Japan’s work culture.

Whether you’re planning to live and work in Japan or are just curious about Japanese society, this topic offers a fascinating glimpse into the modern workplace.

What is "退職代行" (Taishoku Daikou)?

In simple terms, 退職代行 translates to "resignation agency" or "resignation service."

These services act as intermediaries between employees and their employers when an individual decides to quit their job but feels uncomfortable or intimidated to do so themselves.

The resignation service handles all the necessary communication with the employer, allowing the employee to step away without having to directly face the resignation process.

This service has become increasingly popular, especially among younger employees or those in high-pressure work environments where quitting can sometimes be met with resistance or guilt.

Many people find it difficult to leave their job, especially in Japan, where there is often an emphasis on long hours and loyalty to the company.

For these reasons, resignation services provide a way for individuals to step away from their job with less emotional or psychological strain.

Why is this trend growing?

The growth of resignation services can be attributed to several factors, including:

1. High Stress and Overwork: Japan is known for its demanding work culture, and the pressure to work long hours can lead to burnout. Employees who want to leave a stressful job might feel they don’t have the strength to go through the resignation process themselves.

2. Fear of Conflict: In Japan, maintaining harmony in the workplace is highly valued. Quitting a job can sometimes create tension, especially in hierarchical organisations. For many employees, the thought of confronting their boss or manager about resigning can be stressful or uncomfortable.

3. Facing harassment or intense pressure: When experiencing harassment or pressure at work, many individuals feel too intimidated or fearful of the consequences to directly express their desire to resign. They prefer to avoid confronting potentially difficult or hostile situations.

4. Changing Attitudes Towards Work: Younger generations in Japan are becoming more open to work-life balance and prioritising their personal well-being over company loyalty. As a result, resignation services are becoming a practical solution for those who wish to leave jobs that don’t align with their values or career goals.

How does it work?

Typically, when someone hires a resignation service, they first fill out a form or consult with an expert about their reasons for wanting to resign.

The service then steps in to formally notify the employer on behalf of the employee. They may handle the following:

• Submitting a resignation letter

• Communicating the resignation to HR

• Negotiating the terms of departure (e.g. final pay, unused leave days)

• Even arranging the return of company property, like uniforms or equipment

If you search for "退職代行" on YouTube, you'll find videos of real conversations between agents and employers. It's quite fascinating and a great way to practice business-level Japanese, too!

Is it legal?

Yes, resignation agent services are legal in Japan. These services help workers who find it difficult to personally submit a resignation by acting on their behalf. However, there are some important points to consider when using such services.

Legal aspects

1. Expression of intent to resign: A worker is required to notify the company of their intention to resign. The resignation agent simply submits this intent on behalf of the worker, which is legal. The act of having a third party submit a resignation letter is not against the law.

2. Contractual obligations: The resignation agent must comply with legal procedures based on the employment contract. For example, they must adhere to the required notice period when notifying the employer.

3. Unpaid wages and disputes: If the resignation agent also handles issues like claiming unpaid wages or resolving disputes, it is recommended that a lawyer is involved. Legal steps should be taken to protect the worker's rights, so it's best to have a lawyer handle such matters.

Point to be cautious about

• Choosing the right service: Some agents may engage in legally inappropriate practices, so it's important to choose a reputable service. To ensure legal protection in case of issues, it's advisable to opt for a resignation agent that includes a lawyer in their services.

Key Vocabulary

Here are a few useful terms related to resignation services:

• 退職 (taishoku) – Resignation, retirement

• 代行 (daikou) – Agent, substitute

• 辞表 (jihyou) – Resignation letter

• 労働契約 (roudou keiyaku) – Employment contract

• 依頼 (irai) – Request, entrustment

• 残業 (zangyou) – Overtime work

• ハラスメント (harasumento) – Harassment

Final Thoughts…

The rise of resignation services reflects a shift in Japan's workplace culture.

As attitudes towards work continue to evolve, services like 退職代行 are likely to play a larger role in how people approach their careers and work-life balance.

It’s a fascinating example of how Japan is adapting to the changing needs of its workforce.

So, what do you think? Is this a trend you could see spreading to other countries? I’d love to hear your thoughts on this topic!